Subscribe and Save

SAVE $$$ BY PURCHASING ON A SUBSCRIPTION BASIS!

Our NEW Subscribe & Save option is a great way of making sure you never run out of your favourite ElevenLabs products… plus you SAVE a further 10%!

You will see an option to either purchase the item as a one-off, or choose the Subscribe & Save option. You can then choose a delivery schedule and we will send out the products automatically and charge your chosen payment method at the discounted price.

If you are an existing customer with an account – you can manage your subscriptions via your ‘My Account‘ page. You can update your details and manage your subscription here.

If you are not a registered customer – then you can sign up for an account here, or simply choose the option to create an account on our site during the checkout process with your next purchase.

SUBSCRIBE & SAVE DETAILS

To take advantage our Subscribe & Save service, simply choose the appropriate option during your product purchase

We will deliver your products according to the delivery schedule you choose (for example, every 2 weeks, 4 weeks or 8 weeks)

Your chosen method of payment will be charged automatically in line with your delivery schedule.

Manage your subscriptions in your ‘My Account‘ area

SUBSCRIBE & SAVE FAQS

Can I add a one-off purchase and a subscription item in the same order?

Yes you can! The one-off purchase will only be sent at this order. When it’s time for your next subscription interval, only the products you chose on subscription will be sent again. 

What happens if an item on subscription becomes out of stock?

Should an item on subscription become out of stock at the time of your scheduled delivery, our system will automatically retry when stock is restored.

What happens if an item on subscription becomes discontinued?

Should an item on subscription become discontinued, our system will automatically cancel your subscription and any future deliveries scheduled will not be sent out.

Do any further discounts apply?

Unless specified, no further discounts apply to subscription orders. This applies also to any one-off purchases added to your cart at the time of your initial subscription. Should you wish to apply a discount to any one-off purchases, you will need to place a separate order/transaction for these items. The free shipping offer on orders over AU$120 within Australia will apply to your order if your order is over AU$120.

What payment methods are available?

Credit card is the only available payment method for subscription orders. This applies also to any one-off purchases added to your cart at the time of your initial subscription. Should you wish to use PayPal or AfterPay as your payment method for your one-off purchases, you will need to place a separate order/transaction for these items.

I want to change my subscription

No problem. Just log into My Account and select Manage Subscription. You can change or cancel your subscription anytime. Please note that there is a 2 order minimum. If cancelled prior to 2 orders, you will be liable to pay the remaining sum to Full Price plus Shipping charges.